Refund policy
Last updated: September 29, 2026
We want you to be happy with your purchase. Because products are digital and cannot be returned, here is how refunds work:
- Contact us within 14 days of purchase if a file is damaged, missing, not as described, or not useful for you.
- We will first try to fix the problem or send a corrected file. If that does not solve it, we will refund the purchase price.
- Include the email address you used at checkout and your order number if you have it.
- Refunds go back to your original payment method. Timing depends on your bank or card issuer, usually 5 to 10 business days.
Refunds may be declined for repeated refund requests or evidence that a product was shared or resold in violation of the terms.